Agent Copilot - Avaamo

14 May [Agent Efficiency: The Holy Grail of Contact Center Operations](/content/agent-efficiency-the-holy-grail-of-contact-center-operations/ "Agent Efficiency: The Holy Grail of Contact Center Operations"/index.html)

The contact center landscape in 2024 is a foggy mix of aging IVR vendors desperately trying to hold onto their customers, consultants selling even more CX solutions, and smaller companies...

03 May [Avaamo Launches a GenAI-Powered Agent Copilot for Live Contact Center Calls](/content/avaamo-launches-genai-powered-agent-copilot-live-contact-center-calls/ "Avaamo Launches a GenAI-Powered Agent Copilot for Live Contact Center Calls"/index.html)

The company’s real-time transcription technology—with ultra low latency and unmatched accuracy—unlocks previously unattainable efficiency gains and insights.